Shipping policy


📦 Shipping Policy – Zentova.in

Last Updated: 24/03/2026

Thank you for shopping with Zentova.in. We are committed to delivering your order safely and on time across India.

🚚 Shipping Coverage

We currently ship to all serviceable locations across India.

If your area is not serviceable, our team will contact you within 24–48 hours after order placement.

⏳ Order Processing Time

  • All orders are processed within 1–3 business days.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order is shipped, you will receive a confirmation via SMS or Email.

📍 Estimated Delivery Time

  • Standard Delivery Time: 5–7 business days
  • Remote locations may take slightly longer depending on courier service availability.

Please note that delivery timelines are estimates and may vary due to unforeseen circumstances such as weather, courier delays, or high demand periods.

💳 Payment Options

We offer the following payment methods:

  • UPI / Debit Card / Credit Card / Net Banking
  • Pay After Delivery (Cash / UPI at Doorstep)

For Cash on Delivery (COD) orders, our courier partner will contact you before delivery in some cases.

💰 Shipping Charges

  • Shipping charges (if any) will be displayed at checkout before payment.
  • Occasionally, we may offer free shipping promotions.

📦 Order Tracking

Once your order is dispatched, you will receive tracking details via email or SMS.

You can track your order using the provided tracking link.

❗ Incorrect Address / Failed Delivery

Please ensure your shipping address and contact number are accurate.

If delivery fails due to:

  • Incorrect address
  • Unavailable customer
  • Refusal to accept order

Zentova.in reserves the right to cancel the order.

🔄 Return & Replacement Policy

We offer a 7-Day Return Policy from the date of delivery.

To be eligible for return:

  • The product must be unused and in original packaging.
  • Return request must be initiated within 7 days of delivery.

To request a return, please email us at:

📧 zentovakart@gmail.com

Our team will guide you through the return process.

Refunds are processed after successful product inspection.

📞 Contact Us

For any shipping-related queries, feel free to contact:

📧 Email: zentovakart@gmail.com

🌐 Website: www.zentova.in